Unveiling Informal Leadership in Decentralized Organizations: Mapping Essential Skills

Luís Aguirre
2 min readDec 18, 2023

I’d like to share some reflections on informal leadership, an undeniable reality in decentralized organizations like ours. Through a thorough analysis, I’ve been able to map out some essential skills that I consider crucial for positively influencing the team and achieving the best results.

Leading Without Formal Authority

Communication: Navigating Hierarchies Effective communication is the cornerstone of leadership, adapting to different hierarchies.

In strategic communication with leadership, it’s crucial to vividly depict ‘what,’ ‘why,’ and ‘when’ with strategic clarity. In tactical communication with subordinates, identifying ‘who’ needs to know ‘what,’ ‘why’ they need to know, and ‘how long’ the information is relevant becomes a key piece.

Effective Communication: Building Bridges

  • Listening and Responding: Actively listen to concerns and ideas, demonstrate understanding and empathy in responses, ensuring clear and concise communication of ideas and instructions.
  • Expressing Impact: Make it clear that our role significantly impacts the company’s success.

Leadership Behavior: Nurturing Growth

  • Admitting Mistakes: Embrace adaptability, seek feedback, and avoid unnecessary conflicts.
  • Genuine Interest in Others: Foster empathy and emotional intelligence, provide constructive feedback without causing resentment.
  • Asking Questions Instead of Giving Orders: Set expectations instead of issuing orders, describe problems without blaming.
  • Credibility: Build trust through experience and transparency, openly and honestly share information, demonstrate reliability consistently.
  • Active Listening: Pay attention to both verbal and non-verbal cues.

Mentorship: Guiding the Way Mentorship: Nurture both mentors and mentees.

  • Leadership Brand: Defining Your Legacy
  • Demonstrating Dedication and Passion: Show dedication and passion for the work.
  • Stimulating Innovation: Foster a culture that encourages the sharing of knowledge and skills.
  • Motivating Team Members: Recognize and appreciate achievements and milestones.

Developing a Teamwork Culture: Strength in Unity

  • Promoting Creative Thinking: Encourage and support innovative ideas, create an environment where new concepts are welcome.
  • Promoting Collaboration: Facilitate teamwork and collaboration among diverse team members.
  • Encouraging Knowledge Sharing: Foster an environment where knowledge and skills are openly shared.

To delve deeper into these concepts, I recommend exploring the following references:

  1. Video — Leadership Without Formal Authority Course — Leading Without Formal Authority: Long-term Leadership
  2. Course — Active Listening and Communication: Soft Skills Development Video — How to Create a Culture of Innovation Video — ResumoCast: Leadership Behavior

Exploring these references will undoubtedly enrich our understanding and enhance our leadership practices.

Thank you for your attention.

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Luís Aguirre

As a program manager, I'm responsible for ensuring a specific set of projects are delivered on time, within budget, and to the established scope.